Information Communication Technologies (ICTs) are found to have revolutionized the entire commercial world. It has also pervaded all aspect of human activities. Information Communication Technologies (ICTs) that is mainly used in the airline industry is the big data analytics. These have been used by the business models to alter the advent of the big data. The air transportation is very important when compared to the data. These are big data applications that transform the businesses.
In addition, the big data technologies are applied to the airline industry to enhance the consumer experience. There is focus on the dynamic pricing, customer loyalty. The managers are able to make decisions based on data (Budd and Ison, 2016). These are constantly changes in the current times. With the connection to the big data application, there are rise in the predictive analysis to make informed and strategic decisions. Some of the analytics data is used to face the unstructured data sets and there are smart analytic tools that are used to increase the profit. These smart analytic tools are used for the driving of the profit margins and the finance department.
The data collection is one of the most important components of airline industry. There is the advanced analytics in uses of this process. The modern business and the online portals are to make the payment. There is the advent of the technological development that is been gaining more impact in the current times. The increase in the digital documentation has made the supply chain system faster and more accurate (Budd and Ison, 2016). Hence, there are more flexible and transparent systems. Their air cargo industry is able to navigate through the transition to the digital documentation that will find them to be on the losing side of the history. The airlines are found to be in the race to keep up with the latest developments in order to ensure that companies are not left behind.
Hence, the airlines use these ICT tools to market customer experience and manage the supply chain systems.