www.tripadvisor.com选择收集我们的数据对半岛酒店集团的顾客评论。选择旅行顾问的原因我们收集数据的主要来源是由于其用户友好的导航和易于处理。旅行顾问在2000年开始运作,此后被公认为最优秀的网站之一评论是指由普通旅客帮助那些即将旅行(Lee et al .,2011)。易于处理这个网站是因为它分为不同程度的正面和负面的。所有用户所要做的就是点击功能来找出最好的关于酒店(或坏的)部分。超过3500万评论正面和负面,旅行顾问被认为是最好的网站,从列表中选择积极的和消极的评论,因为更多的评论保证更大的准确性和缓解各种酒店网络形成一个意见。它还承诺好处评论者成为该网站的会员。此外,旅行顾问有五个类别,等级酒店从优秀到可怕的这使得它越来越方便客户和评论家对它进行分类,从而提高其易用性。
www. tripadvisor . com is chosen to collect our data regarding customer reviews of a The Peninsula Group of Hotels. The reason for choosing Trip Advisor as the primary source of our data collection was due to its user friendly navigation and ease of handling. Trip Advisor began functioning in 2000 and since then has come to be recognized as one of the top websites on reviews are posted by regular travelers to help those who are about to travel (Lee et al., 2011). The ease of handling this website is due to the fact that it is divided into different degrees of negative and positive. All the user has to do is click on the feature to find out what the best (or worst) part about the hotel is. With over 35 million reviews both positive and negative, Trip Advisor is deemed the best website to choose from a list of positive and negative reviews, since a greater number of reviews guarantees greater accuracy and ease in forming an opinion about various hotels online. It also promises benefit to reviewers as they become a member of the website. Moreover, Trip Advisor has five categories, rating a hotel from excellent to terrible which makes it increasingly easy for customers and reviewers to classify it, thus enhancing its ease of use.