本文主要敘述溝通技巧的重要性，在所有的生活技能中，溝通技巧是最重要的。無論是官方的還是個人的，如果一個人能夠清晰及時的溝通，很多重要的問題都可以很容易的解決(Whitcomb & Whitcomb, 2013)。溝通可以理解為一個人向另一個人傳遞或交換信息的過程。信息可以通過書面記錄(如文件、報告、文章、電子郵件和網站)、口頭溝通(語音、語音指令)和非口頭(手勢、肢體語言)來傳遞或溝通(Conrad & Newberry, 2012)。本篇論文代寫行情文章由英國論文人EducationRen教育網整理，供大家參考閱讀。
Among all the life skills, communication skill is the most important. Whether it is official or personal, if a person is able to communicate clearly and timely, many important issues can be resolved easily (Whitcomb & Whitcomb, 2013). Communication can be understood as the process of transferring or exchanging information from one person to another. Information can be transferred or communicated using written records (like documents, reports, articles, emails and websites), verbal communication (speech, instructions using voice) and non-verbal (using gestures, body language) (Conrad & Newberry, 2012).
In an organization, communication plays a crucial role. When a manager has to instruct his team members, he has to communicate with them, and if the communication is not clear and prompt, there could be serious damages to the business. Moreover, if the employees do not communicate their issues with their manager, manager would not be able to resolve any issue (Alfonso & Suzanne, 2008). Hence, it can be rightly said that effective communication skills help the management in many ways.
Here are the benefits of effective communication skills:
Effective communication skills can help the manager to motivate his employees. When manager communicate clearly with his subordinates, he can assess the performance of each job and can motivate the employees to perform better, if there is any discrepancy (Greaves, 2011).
Good communication allows managers to take correct and speedy decisions. When managers get valuable business information on time from different sources, they can take decisions on time (Feigenbaum, 2017).
People’s attitude also depends upon their communication skills. When a manager is well informed through written records, he can have different attitudes among his team members and can control them efficiently (Hartley & Chatterton, 2015).
For a successful business, it is essential for the managers to be social and good communication skills helps immensely in being social.
Controlling is one of the management functions, which can be performed well if the manager has good communication skills. Manager can inform his employees about the business policies and can communicate their grievances to the management (Groysberg & Slind, 2012).