This report looks at the situation of Queensland health sector and how they want to improve their situations. Some of the main issues identified by the researcher were: extra control from top management; no room for innovation; employees are not added in the decision making process; employees feel that they were disarmed and disempowered; culture was not properly integrated and delegation was making the employees frustrated.
Root cause of all these issues was due to the culture and structure of the organization. Hierarchical structure was present at Queensland health care which was limiting better communication because of long chain of command. Values and vision of the organization are different at top management and totally different at middle management. Understanding of values was different and this was the reason why integration was not present.
It is recommended to improve the styles of leadership. Employees at Queensland are skilled and competent and they need to be engaged in the decision making process. Right now, the employees are not willing to do the tasks because they are frustrated and do not want to live in a strict culture. Leaders need to work on the skills of their employees so that they can increase their motivation level. Morale of the employees needs to be increased and this will take place when leaders will change their behaviors.
Queensland Health is the largest health care provider in Australia with over 65,000 employees. Structure of the organization consists of five directorates that are divided on the basis of geography and departments. Core values of the organization revolve around patient care, leadership (building trust among people, communicating the vision among the team and being responsive towards the changes), respect for one another and integrity between people and different departments. Currently, this organization is facing various issues as identified as the employees of Queensland in their survey.