The process was efficient, but it could be better if this process had the digital options where the client can just login directly and pull the pre-filled details. In this case, the time taken would have been reduced a lot and more time could have spent in explaining the customized offers in better way. The interviewer Junizing did great job in the entire process though Junizing was finding difficult to explain some of the benefits and activities that could have been effective for the client. Junizing was very helpful and cheerful while asking questions and even discussing the plans and activities to the client. During the entire course of discussion, the client was very happy with Junizing with his knowledge, process of explanation and putting to the point answers to the client. The observer Steven did a great job, too. Steven heard all discussions with clients very carefully and was noting down rightly without missing any information. Sometime, Steven also explained the doubts to the client. I would personally say that out of 10, if I need to judge them, I would allot 9/10 for the job they did together.
The information provided by the client was quite in details and to the point as per the assessment form. The client was happily answering all questions even though it took some time. I would recommend though the process to be much digital, otherwise, the entire process and experience was great and satisfactory. In last, I would say the entire experience was really great and helpful. I did learn many new things with client interaction and while designing the plan together. All associated people in the client’s assessment process did great job altogether to make the smooth experience for the client in all way. With the recommended points for improvement earlier, it could benefit a lot next time while having client’s assessment. I would love to be part of such processes next time again to learn more on the ground level by interacting with such clients. The learning is about problems, dieting, healthy food, lifestyle and process for maintaining proper nutrition and health foods. This was nice experience to never forgotten.