英国论文代写:优质服务对酒店的重要性

27 6月 英国论文代写:优质服务对酒店的重要性

英国论文代写:优质服务对酒店的重要性

服务质量是衡量酒店业绩效的一个重要方面。了解优质服务的重要性是很重要的。在竞争激烈的酒店行业应该提供动力的人选择他们的服务(Gržinić,2007)。这取决于很多因素。为了详细分析这一问题,人们一直在讨论希尔顿酒店的住宿问题。这是用个人观点的学术测量量表来分析的。本分析的目的是了解优质服务对酒店业的重要性,以及衡量服务表现的方法。质量对酒店运营绩效的贡献。服务质量是企业成功发展的一个重要因素。在当今时代,竞争非常激烈。为了在竞争中保持竞争力,酒店的质量应该得到高度重视(Wearne,和Morrison, 2013)。这就是酒店总体上坚持全面质量管理的原因。这将使酒店能够在艰难的市场中生存(Tari et al., 2014)。

英国论文代写:优质服务对酒店的重要性

这些TQM方法已经证明,它们直接控制酒店的非金融经营绩效,间接控制酒店的财务绩效(Varey, 2002)。已经发现,在酒店业的案例中,公司应以价格(Kandampully, Suhartanto, 2000)为重点,关注客房服务、餐饮服务。这会消耗忠诚和满足感。这种品质会给酒店带来一些无形的好处(PAtIAr, Davidson,和Wang, 2012)。要得出对酒店有贡献的具体变量,应该考虑影响酒店绩效的主观因素。酒店业一般应该意识到他们为消费者提供的服务。衡量酒店服务质量的常用方法之一是SERQUAL模型(Dabestani et al., 2016)。所展示的结果反映在定性和定量数据中。

英国论文代写:优质服务对酒店的重要性

Service quality is an integral aspect in measurement of the performance of the hospitality industry. It is important to understand the significance of quality services. In the tough competition the hospitality industry should provide the people with incentive to choose their services (Gržinić, 2007). This is dependent on a number of factors. To analyse this in detail there has been discussion of the Hotel Hilton Dunkled hotel stay. This is analysed using the academic measurement scales for the personal viewpoint. The purpose of this analysis is to understand the importance of quality services for the hospitality industry and decipher ways to measure performance. Quality contribution to the performance of hospitality operations. The quality of service management is an integral factor for the development of a successful business. In the current times there has been a lot of competition. To sustain in the competition there should be a strong emphasis on the quality of the hotel(Wearne, and Morrison, 2013). This is the reason that the hotels in general adhere to Total Quality Management. This would enable the hotels to survive in the tough markets (Tarí et al., 2014).

英国论文代写:优质服务对酒店的重要性
These TQM method has proven that they directly control the nonfinancial operational performance of the hotel and indirectly control the financial performance of the hotel (Varey, 2002). It has been found that in the case of hotel industry the companies should focus on housekeeping, food and beverage service along with price (Kandampully, and Suhartanto, 2000). This would lead to consume loyalty and satisfaction. This quality leads to a number of intangible benefits to the hotel (PAtIAr, Davidson, and Wang, 2012). To derive the specific variables that contribute to the hotel there should be consideration of the subjective aspects that impact the hotel performance. Hospitality industry in general should be aware of their services offered to the consumers. One of the common methods of measuring the service quality of a hotel are the SERQUAL model (Dabestani et al., 2016). The results that has been showcased are reflected both in the qualitative and quantitative data.